Privacy policy

PRIVACY POLICY

Last Updated: June 2026

League World ("League World", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and disclose personal information when you visit our website, create an account, join our membership program, purchase products, contact us, or otherwise interact with our services.

By using our website and services, you agree to the collection and use of your information in accordance with this Privacy Policy.

Compliance with Applicable Laws

League World processes personal information in accordance with applicable laws and regulations, including Law No. 27 of 2022 concerning Personal Data Protection (Undang-Undang Perlindungan Data Pribadi) and other applicable Indonesian laws and regulations.

Information We Collect

We may collect the following information:

Personal Information

  • Name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Date of birth (where provided)

  • Gender (where provided)

  • Membership information

Transaction Information

  • Products purchased

  • Order history

  • Returns and refunds

  • Payment information

  • Delivery information

Technical Information

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage information

  • Cookies and similar technologies

Communications

  • Customer service enquiries

  • Feedback and reviews

  • Marketing preferences

  • Membership communications

How We Use Your Information

We may use your information to:

  • Process and fulfil orders

  • Deliver products and services

  • Manage customer accounts

  • Administer League Membership and loyalty programmes

  • Provide customer support

  • Process returns and refunds

  • Improve our website and services

  • Conduct analytics and business reporting

  • Prevent fraud and unauthorised activity

  • Comply with legal obligations

  • Send marketing communications where permitted by law

Marketing Communications

We may send promotional communications regarding products, services, offers, events, rewards, and membership benefits.

You may unsubscribe from marketing communications at any time by:

  • Clicking the unsubscribe link in our emails; or

  • Contacting Customer Service at cs@league.co.id.

Even if you opt out of marketing communications, we may still contact you regarding orders, accounts, security matters, or other service-related communications.

Cookies and Tracking Technologies

League World uses cookies and similar technologies to:

  • Operate the website

  • Improve website functionality

  • Understand customer behaviour

  • Measure marketing effectiveness

  • Personalise customer experiences

Third-party technologies may include:

  • Google Analytics

  • Meta (Facebook and Instagram)

  • TikTok

  • Shopify

  • Klaviyo

You may adjust cookie settings through your browser; however, some website features may not function correctly if cookies are disabled.

Sharing of Information

We do not sell personal information.

We may share personal information with trusted service providers that support our business operations, including:

  • Shopify

  • Payment service providers

  • Logistics and delivery providers

  • Customer support providers

  • Marketing and advertising platforms

  • Analytics providers

  • Loyalty and customer engagement platforms

Information will only be shared where reasonably necessary to provide services, operate our business, comply with legal obligations, or protect our rights.

International Transfers

Some service providers used by League World may process information outside Indonesia.

Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are implemented in accordance with applicable laws.

Data Security

League World takes reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, disclosure, misuse, alteration, or destruction.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide services;

  • Manage customer accounts;

  • Fulfil legal and regulatory obligations;

  • Resolve disputes;

  • Enforce agreements; and

  • Operate our business.

Your Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information;

  • Request correction of inaccurate information;

  • Request deletion of personal information;

  • Withdraw consent where applicable;

  • Object to certain processing activities.

To exercise these rights, please contact Customer Service.

Children's Privacy

League World does not knowingly collect personal information from children without appropriate parental or guardian consent.

Fraud Prevention

We reserve the right to use customer information for fraud prevention, risk assessment, transaction verification, account security, and the investigation of suspected abuse of our services.

Orders or accounts suspected of fraudulent activity may be reviewed, delayed, restricted, or cancelled.

Changes to this Privacy Policy

League World may update this Privacy Policy from time to time.

Any updates will be published on this page together with the revised effective date.

Contact Us

For questions regarding this Privacy Policy or the handling of personal information, please contact:

Customer Service

Email: cs@league.co.id

Phone: +62 21 2664 5000

PT Berca Retail Group

Gedung Pusat Niaga JIEXPO, Lantai 3
Jl. Benyamin Sueb No.12
Jakarta International Expo
Kemayoran, Jakarta Pusat
Indonesia

This Privacy Policy does not limit any rights available to consumers under applicable Indonesian law.